Below you will find short answers to the most frequently asked questions. If you cannot find what you are looking for, write to us: landlite@landlite.eu · +36 23 511 460.
Bulbs and light sources
Which bulb base (socket) do I need?
The base type is printed on the old bulb or on the luminaire's label or manual. The most common types:
- E27 – standard (large) screw base, 27 mm diameter; common in ceiling lights and floor lamps.
- E14 – small screw base, 14 mm diameter; common in chandeliers, wall lights and table lamps.
- GU10 – twist-lock spotlight base with two lugs, runs directly on 230 V mains voltage.
- GU5.3 (MR16) – two-pin spotlight base, usually for 12 V systems (a transformer / driver is required).
- G9 – small two-pin (loop) base used in compact luminaires.
Before replacing a bulb, always check the base type, the maximum wattage allowed by the luminaire and the size. If the light is dimmable, choose a bulb whose data sheet states that it is dimmable.
Which colour temperature should I choose?
Colour temperature is given in kelvin (K); the lower the number, the “warmer” (more yellowish) the light.
- 2700–3000 K – warm white: cosy light similar to a traditional bulb; for living rooms and bedrooms.
- 4000 K – natural (neutral) white: for kitchens, bathrooms, studies and offices.
- 5000–6500 K – cool white: for workshops, warehouses and garages where strong, daylight-like light is needed.
On every product page we state the colour temperature and the luminous flux (lumen) of each light source. Brightness is indicated by the lumen value, not by the wattage.
What does the IP rating mean?
The IP code indicates protection against dust and water. For bathrooms we recommend at least IP44; for outdoor, damp or dusty areas choose a luminaire rated IP65. The IP rating is shown on each product page.
Installation
Can I install the light myself?
You can replace a bulb yourself (after switching off the power and letting it cool down). Connecting luminaires and any other electrical work must only be carried out by a qualified electrician. Instructions for our product types are collected on the Installation guides page.
Ordering and shipping
How much does shipping cost?
Within the European Union (outside Hungary) we ship with UPS: shipping costs €32.88, and shipping is free for orders over €548. Outside the EU, UPS shipping costs €32.88; any customs duties and import VAT are paid by the recipient. Within Hungary we deliver with GLS (1 270 Ft, free from 20 000 Ft). Full details: Shipping policy.
How can I pay?
With the methods offered at checkout (bank card, Apple Pay, Google Pay, Shop Pay). Details: Payment methods.
Withdrawal, returns, warranty
Can I return a product?
As a consumer you may withdraw from the contract without giving any reason within 14 days of receiving the product. You can submit your withdrawal online, without logging in, on the Withdraw from contract page. The product must be returned within 14 days of notifying us of the withdrawal; the cost of returning it is borne by the buyer. Full description: Withdrawal, returns and exchanges.
What should I do if the product is faulty?
Please let us know by e-mail or phone, quoting your order number. The rules on statutory warranty, product liability and guarantee are set out in section 8 of the Terms and conditions.